Opening an account at Human Services Employees Credit Union (HSECU) turns you from a customer into an owner. The cooperative model means earnings cycle back to you in the form of lower loan rates and higher savings dividends. Don’t worry! We will explain every step to join. Follow along to learn exactly how to open a credit union account, secure your $30 ownership share, and start enjoying member benefits today. 

 Confirm Your Eligibility

HSECU serves one core community: professionals who support Georgia’s human services mission and their immediate families. You can qualify through current employment, contract work, or retirement status with agencies, such as the Georgia Department of Human Services and the Department of Juvenile Justice. Spouses, children, parents, siblings, grandparents, and anyone who shares your household also qualify. Work hours do not matter. Part‑time staff, interns, and retirees enjoy the same access as full‑time employees.

If you are unsure whether your employer qualifies, please call the membership desk or email adm@hsecu.org with your job title and agency information. A staffer checks the sponsor list the same day and replies with a clear yes or no. The credit union charter is state-based, so companies added through mergers are still eligible, even if their names have changed. 

Gather Required Documents

Federal law requires every credit union to verify its members’ identities. The rule protects members from fraud and prevents illegal funds from entering the system. Bring three basics:

  • A current government photo ID, such as a Georgia driver’s license, state ID, or U.S. passport.
  • Your Social Security number or your Individual Taxpayer Identification Number if you use one.
  • Proof of your current address when it does not match the ID, such as a recent utility bill, lease, or property tax statement.

Military IDs are valid if you serve in the National Guard or the reserves. If your ID expired less than six months ago, staff may accept it together with a secondary form, such as a work badge. Digital utilities downloaded from your provider’s website count as proof of address even when the statement exists only in electronic form. For members under sixteen, a birth certificate and Social Security card serve as a substitute for a photo ID, and parents sign the membership card as joint owners. 

Choose the Right Account Type

HSECU opens every relationship with a Share Savings account. That single account holds your $25 ownership share and grants you a lifetime vote. Maintain a balance of $30 or more, and you will remain a member even if you move or change jobs. After you fund the share, consider add‑ons that fit your budget. 

  • A Share Draft account handles daily spending with no monthly maintenance fee, and the debit card prints before you leave the lobby. 
  • The Money Market account requires a $2,500 minimum balance, pays higher dividends, and still allows up to six withdrawals per month.
  • Youth Savings lets parents teach good money habits early with just a $5 opening deposit.
  • Minor Savings lets parents teach sound financial habits early, and certificates earn cash at fixed rates that beat many bank rates.

Remember that every additional account shares the same member number, so you manage all balances under one login and one set of statements. Dividends on Share Savings accrue daily and are paid quarterly. Money Market dividends are adjusted monthly, allowing the rate to rise automatically. Certificates span six months to five years, and early withdrawal penalties are lower than those of many commercial banks. Well, credit union auto loans run about one percentage point cheaper than bank loans on the same terms.

Fund Your Initial Share Deposit

To join, you need to make a $30 deposit. You can do this in several simple ways. Cash at the teller window posts in seconds. Provide a cashier’s check made out correctly, and it will usually be posted on the same day. Ask your employer to send part of your paycheck using the routing number and your new account number; direct deposit takes one or two pay cycles. 

You can also use the ATM after hours to deposit cash and have it credited right away. ACH transfers from another bank are free but take several days. Wire transfers can also be an option, but a fee may be charged. You can even mix cash, checks, and electronic transfers to hit the $30 minimum. Any extra amount will start earning dividends as soon as it’s posted.

Submit Your Application

You can apply in person or by mail. Visiting Centennial Tower Suite 140 provides face-to-face guidance and same-day account activation. A representative checks documents prints your debit card and answers questions. If you work outside of Atlanta, please call the branch and request a membership packet. Please complete the forms, attach the required documents, and return everything in the prepaid envelope.

Mail applicants may also scan and upload paperwork through HSECU’s secure portal, which speeds up the review process and allows you to correct issues before the originals arrive. Signing the membership agreement means you consent to cooperate with bylaws and federal credit union regulations. These documents protect voting rights, outline dispute resolution procedures, and explain how surplus earnings are distributed to members. After receiving your account number, call 404‑965‑4740 to enroll in Online Banking in case of any questions.

Activate Additional Services

You can sign up for extra services with ease and no surprise fees. When you open your account, ask for a debit Mastercard®, and it will be ready to tap and pay right away. Set up direct deposit by providing your payroll department with the credit union’s routing number and your account number. Your paycheck will land just after midnight on payday. To avoid overdraft fees, consider linking your savings account or applying for a small line of credit that only starts working when you need it.

If you’re building credit, you can take out a $500–$2,000 loan that sits in a frozen savings account. Every on-time payment releases part of the money and reports a positive history to the credit bureaus. Once a year, you can skip a loan payment for a small fee, for instance, around holidays or school breaks. The Visa® Platinum card even covers your cell phone if you pay your wireless bill with it.

For cash, you have thousands of fee-free ATMs through major networks, plus over 5,000 partner credit unions where you can do full teller transactions just like at your home branch.

 Keep Your Membership in Good Standing

Three habits protect your stake in the cooperative:

  1. Keep at least $30 in Share Savings; if the balance falls below this amount, restore it within thirty days. 
  2. Update your contact data when you move or change phones so that fraud alerts and tax forms reach you quickly. 
  3. Check your monthly statements online and report unauthorized activity within sixty days to receive full Regulation E protection.

Your account rules require only one contact per year, but using the credit union regularly can boost your dividends. Setting up a $25 automatic transfer every payday helps establish a saving habit. If you move out of Georgia, you can still use shared branches and the mobile app for almost any transaction. Voting in board elections is easy by mail or online, and you can join the annual meeting via livestream. 

Plus, the National Credit Union Administration insures your deposits up to $250,000 per account type. Keep these points in mind, and you’ll consistently enjoy credit union perks while helping your community access fair financial services.